Business Systems Consultant
A website should be part of the operating system, not an expensive leaflet.
Websites, CRM and lightweight business platforms for service businesses that need enquiries, information and operations to move through one coherent system.
Most website problems begin somewhere behind the website.
A weak proposition, unclear service structure, poor follow-up or disconnected customer data cannot be repaired with a prettier homepage alone.
I design the journey from first search to enquiry, booking, delivery and follow-up, then build the smallest dependable system that supports it.
The work may include
- Conversion-focused WordPress websites.
- CRM structure and pipeline design.
- Booking and enquiry journeys.
- Customer portals, calculators and internal tools.
- Analytics that answer useful questions.
The next step
Start with the problem, not the solution.
A Reality Check challenges assumptions, identifies the real bottleneck and turns uncertainty into a practical next move.